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Support form a distance

Click on one of the buttons below to download anydesk so that we can assist you remotely.

Our support service is available 24/7 for emergency breakdowns on the same number as the helpdesk (088- 130 4444). For questions about software and non-emergency problems, the help desk is open on weekdays from 08:00 to 17:30.

If you require information about the status of malfunctions, please have the call number ready (CAS-xxxxx-xxxxx). If you have a hardware malfunction, please have the serial number of the hardware ready or the five-digit service ID number on the white sticker with the FTH logo (or old HSH logo).

Contact details
088 – 130 4444