Support form a distance
Click on one of the buttons below to download anydesk so that we can assist you remotely.
Our support service is available 24/7 for emergency breakdowns on the same number as the helpdesk (088- 130 4444). For questions about software and non-emergency problems, the help desk is open on weekdays from 08:00 to 17:30.
If you require information about the status of malfunctions, please have the call number ready (CAS-xxxxx-xxxxx). If you have a hardware malfunction, please have the serial number of the hardware ready or the five-digit service ID number on the white sticker with the FTH logo (or old HSH logo).
088 – 130 4444